Terms and Conditions


Your registration to any training event (Masterclasses, Workshops, Online Training or Webinar) or coaching session with Modo Coaching & Training, is subject to acceptance by Modo Coaching & Training. A completed registration form with preferred payment method, must be received by Modo Coaching & Training, within 7 days prior to the scheduled training or coaching date. It is the participant’s responsibility to ensure that all coaching and training pre-requisites have been met, prior to attending the training event or coaching session.

Payment Terms and Conditions

All training provided by Modo Coaching & Training, including internal and external training, for corporate, personal development, webinars, and online training must be paid for in advance prior to commencement of training.

We invoice with a strict 14-day payment term for all personal development coaching and training, and 30-days for all corporate coaching and training. If you book within the 7 days of the scheduled coaching or training date, then payment must be made before commencement of coaching or training. 

To be eligible to receive our early bird training discounts, you must book and pay 4 weeks prior to the scheduled training date. Our early bird discounts only apply to our personal development masterclasses, workshops and webinars. If you are a student or pensioner, we offer a further 10% off the early bird discount or 10% off the full price of all our training packages. You must show your pensioner or student card to be eligible. All quotations for coaching and training are subject to the acceptance of Modo Coaching & Training statement of Training Terms and Conditions.

Our payment methods include online credit card payments on our website, using the stripe platform, or direct bank transfer. All Modo Coaching & Training services are charged in Australian dollars, inclusive of GST. All pricing of coaching and training is subject to change and without notice.


Cancellations for training must be made 7 days in advance of scheduled training date to ensure no fee will apply. If you cancel your registration more than 7 days in advance, Modo will refund your ticket price, minus any payment transaction fees incurred through our Stripe payment platform. If you cancel within 7 days of the event date then you will be charged 50% of the training fee. If you cancel within 48 hours of the training date then the full fee of the training will apply. Modo Coaching & Training will make all efforts to ensure all training days go ahead as scheduled, however Modo Coaching & Training reserves the right to cancel or reschedule any of our training dates. Modo Coaching & Training will not be responsible for non-refundable travel arrangements or losses resulting from training course rescheduling or cancellation.


If you are unable to attend a course, you may send a substitute participant, who may attend in your place at no extra charge, this must be communicated with Modo Coaching & Training at least 48 hours in advance. You may also transfer to the next available training date, providing you have given 7 days notice. You may also transfer your paid funds to be used for personal development or executive coaching with Modo Coaching & Training. This must also be communicated with Modo Coaching & Training, 7 days in advance of the scheduled training day. All transferred training must be used within 12 months of the original training date. No more than one transfer will be permitted.


Participants who do not cancel and fail to attend the training course will still be responsible for full payment and will not receive a refund.

Dress Code

There is no dress code for our training; however, most participants choose to wear smart casual clothing. Due to variable temperatures of air-conditioned rooms, layers are advised.

Confidentiality and Privacy

The trainer acknowledges that he or she may obtain confidential personal and/or business information from the participant and agrees to keep and maintain such information confidential and not to disclose or use such information without the participant’s prior written consent. In order to provide you with the highest quality of service your trainer reserves the right to discuss and receive coaching on certain topics anonymously and hypothetically with other trainers employed by Modo Coaching & Training or in mentoring programs outside of Modo Coaching & Training for said purpose. Modo Coaching & Training adheres to and upholds all 13 principals of the Privacy Act 1988.


Modo Coaching & Training courses are not to be used as a substitute for professional advice by legal, medical, financial, business, psychology, spiritual or other qualified professionals. The participant is responsible for seeking independent professional guidance for legal, medical, financial, business, psychology, spiritual or other matters.The participant understands and acknowledges that all decisions in these areas are exclusively the participants and that any decisions and actions regarding them are the sole responsibility of the participant.

Modo Coaching & Training does not accept responsibility for anyone acting as a result of information or views expressed on its training courses including course material. Opinions expressed are those of individual trainers and not necessarily those of Modo Coaching & Training. Participants should take professional advice when dealing with specific situations.


We hold a current Public Liability and Professional Indemnity Insurance Policy. If you would like to site our certificate of currency please contact Modo Coaching & Training.

Photography & Recording

All unauthorised photography and the recording or transmitting of audio or visual material, data or information is expressly prohibited at any Modo Coaching & Training event and/or in or at the venue. You acknowledge that you may be filmed, sound recorded and/or photographed by Modo Coaching & Training, or any other party at the training and that Modo Coaching & Training may use or approve the use of a film, sound recording and/or photograph which depicts or includes you for any purpose and in any way whatsoever.


Apart from any fair dealing for the purpose of private study, research, criticism or review as permitted under the Copyright Act 1968, no part of Modo Coaching & Training course notes may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without Modo Coaching & Training written permission.


If you have any questions regarding these terms and conditions please contact us.

Modo Coaching & Training
PO Box 243 
Albury, NSW 2640

Email: info@modocoaching.com.au